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Point of Sale (POS) System
Both BigCommerce and Shopify have its Point of Sale system to support multi-channel retailers and this has significantly improved since they presented their multi-locations.
It is an easy-to-use solution for smaller businesses, however, bigger brands are likely to use a third-party software solution anyway. POS is ideal for smaller retailers, retailers with an offline presence, and popups.
According to the experts, POS isn’t a major differentiator.
One weakness of both BigCommerce Enterprise and Shopify Plus for international brands, larger stores, and multi-brand businesses is revolving around multi-store.
When competing with other enterprise-level ecommerce solutions like Magento, SAP CX, Salesforce Commerce Cloud, and others, this is considered to be a weakness of both platforms (because of the lack of multi-store feature). Even though there are workarounds, it is still a limitation, at least, for some businesses.
- Manage key areas of the platform via import/export (manage the rest manually).
- Use a combination of your ERP and PIM for bringing data into different stores
- Write scripts to share information and changes across multiple stores
The multiple stores are independent of each other meaning there is no way to manage data at different levels. The good thing is that this is something that is being worked on with BigCommerce and Shopify and we can expect the following changes.
- BigCommerce is going to release an add-on to support managing data across multiple stores
- Shopify Plus is going to release a product center
There appear to be more international stores running on Shopify Plus. For example, Gymshark uses scripting. Also, there is a number of solutions like Replay and Syncio that exist to solve this issue with Shopify Plus. For example in the United Kingdom, Shopify is also very popular among international stores. Now, we know this feature is especially important for most of you, so, if you need more information on what each platform has to offer on this regarding, click here.
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B2B (Business-to-Businesses) and Wholesale
We’ve noticed that Shopify Plus has significantly improved their wholesale offering via their wholesale channel. Even though it is limited, it can still achieve a lot of requirements for wholesale retailers.
BigCommerce, on the other side, is focused on pushing into the wholesale and B2B markets, with an excellent set of features and APIs that support their plan. The platform has developed a number of B2B features into their platform.
Some of the best ones are:
- Support for price lists
- Support for customer lists (an option to set customer-specific visibility of catalogs and products)
- Tiered pricing & dynamic pricing
- Support for purchase orders
- Support for wholesale shipping rates
- Payment terms
- Credit limits
- Account restrictions
- Ability to purchase limits
Shopify’s wholesale channel can support these areas, however, in a basic form. The platform is not as scalable as BigCommerce and it doesn’t allow customization beyond the areas that are against the channel. We can say that BigCommerce is stronger in B2B and wholesale.
Now that you have more information, you can decide which enterprise-level platform is best for you.
B2B & Wholesale
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